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Are you open for walk-in business?Yes! Our storefront is open Tuesday-Saturday from 9-5. We offer a variety of cupcakes, desserts, and specialty coffee.
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Are you hiring?We are always looking to add to our team! Please shoot us an email at info@thesweetdivine.com for an application.
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Can I come in and order?Due to limited staff and accuracy concerns, we are only able to take custom orders through email.
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I sent in a request, now what?We respond to order requests in the order that we receive them. Due to limited staffing, please allow up to 3 business days for a response. Our office administrator will reach out with any clarifying questions via email and walk you through the ordering process! Please note that we work from the bottom of our inbox up so multiple follow up emails will result in an extended wait due to it moving new emails to the top. If we haven't responded within 3 business days, please give us a call!
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How do I place a custom order?We handle all custom order requests via email. To begin your inquiry process, you can send us a direct email at info@thesweetdivine.com or fill out an Inquiry Form by clicking on the 'Contact Us' page. Please note that filling out the form or sending us an email does not place your order.
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How soon do I need to place my order?There is no such thing as too early! We require at least 1 week lead time for most custom dessert items and 1.5-2 weeks for custom cake orders. During high wedding season (spring and fall) we may book up 3-4 weeks in advance. Get your inquiry in as soon as you know the date of your event to make sure we're available!
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How much is a cake?Decorated cake pricing begins at $4.50/serving and may go up based on the design and decor details finalized with the decorator. Cakes are custom created for each couple.
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What happens during a consultation?During your consultation, you will meet with our cake decorator, try some treats, and leave with a better understanding of the ordering process. Our decorator will gather some basic information about your big day, get an understanding about the design details you're interested in, and answer any questions you have. She will work with you to find something you like, use visual aids for a more realistic understanding of cake size, and assist with design aspects of your cake or dessert table. The only thing you'll need to bring is an inspiration photo.
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Is my date available?We typically book up for weddings 1-2 months in advance and 4-6 months in advance during peak seasons (Spring and Fall). It is never too early to get your name in the books! The first step is to fill out a Wedding Inquiry Form listed under the 'Weddings' tab. This will shoot us a direct email with the information we need to let you know if we are available for your big day.
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Can I pick up a tasting box?Absolutely! Our tasting box includes 4 cupcakes that are representative of our cake flavors. Our 4-boxes are $16+tax and you're able to choose from any of the cupcakes we have available. Our business hours are Tuesdays-Saturdays from 9-5.
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Can I set up a weekend cake tasting?We offer consultations most Tuesdays-Thursdays from 10-4 and some Fridays during non-peak seasons. Due to our cake decorator creating and delivering cakes most Fridays and Saturdays, we are unable to offer consultations during these days. Please note that we are also closed on Sundays and Mondays.
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What if I am unavailable during consultation times?We offer phone consultations! This is an alternative options for out-of-town couples or couples that are unable to make it due to their busy schedules. We offer them during our normal consultation time slots of Tuesdays-Thursdays from 10-4. You are able to pick up a tasting box before or after your phone consultation at a time that is better for your schedule. Our normal business hours are Tuesdays-Saturdays from 9-5.
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Can I set up a tasting?The first step to setting up a cake tasting is to fill out a Wedding Inquiry Form listed on our 'Weddings' page. Our tastings are coupled with wedding consultations. Our consults are $25 and include a detailed 30-45 minute planning session with our decorator, complimentary beverages for the couple, and a tasting box that you're able to enjoy in store or take to go with you. We offer them most Tuesdays-Thursdays from 10-4 and some Fridays during non-peak seasons.
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What cake flavors do you have/can I have a flavor not on your menu?You can find all of our cake flavors on our website. Hover over 'Menu' > 'Cake Flavors'. If there is a flavor you'd like but don't see, please shoot us over an email at info@thesweetdivine.com to see if we are able to accommodate your request.
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Can I come in and grab a cake?All of our cakes are made to order so we don't currently offer ready made cakes.
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Do you make gluten-free/vegan cakes?We are able to create almost all of our cake flavors gluten-free and a good portion of our flavors vegan. Please note that we don't carry vegan options in the shop but we do offer them for special order.
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How do I get a cake quote?Send us an email at info@thesweetdivine.com including the date you need your cake, the number of people you need it to serve, and attach any photos for inspiration you may have. We will be able to get back to you with an estimate within 3 business days!
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What can I stock the truck with?The most common items customers choose for their events are cupcakes and cookies. We have an extensive list of cupcake flavors listed under our 'Cupcake Flavors' page (Hover over 'Menu' > 'Cupcake Flavors'). However, you're able to choose from any of the desserts listed on our 'Menu' page. We also offer cold brew with milk, milk alternatives, and flavor options.
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How much is it to rent the truck?We rent our truck out for $175/hour plus a travel fee that varies based on the location of your event. In addition to these costs, we also require a minimum purchase of four dozen cupcakes priced at $4/each or the equivalent in price.
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How do I rent the truck?Please fill out an inquiry form located on the 'Contact Us' page. Our office admin will then reach out to you to let you know if our truck is available for your event.
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